Disability Insurance

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Disability Insurance - Frequently Asked Questions

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Q. Why should I purchase disability insurance now?
A. As with most types of insurance, the older you get the more expensive the coverage will become. Statistically you may be more likely to become disabled, as you get older. It is not guaranteed that you can be insured and as you increase in age; this will affect your ability to acquire a policy. Most importantly an accident or debilitating illness could strike at any time.

Q. When I apply for insurance, what kind of information is collected?
A. Your insurance company or agent will require that you disclose certain personal information to determine your eligibility for insurance coverage and establish the price of coverage. In addition, companies may also obtain information from independent sources.

Q. What are independent sources?
A. Independent sources may include your prior insurance company and/or consumer reporting agencies or inspection services. These organizations may contact you, your family members, neighbors, or employer.

Q. Do I have the right to know if the company has prepared an investigate consumer report about me?
A. The insurance company must inform you if a consumer information report is ordered. You also have the right to receive a copy of the completed report. You may write to the company providing them with proper identification (your name, address, and policy number) and state what information you must provide this information within 30 days. The company will also identify to whom the information has been disclosed during the preceding two years.

Q. What can I do if I disagree with the information contained in an investigative consumer report?
A. You may request, in writing, a correction, an amendment or a deletion of any recorded information about you in the company's possession. The company will review the file and make the necessary corrections. However, if the company disagrees with you, they must inform you of the reason. If you are not satisfied with their explanation, you have a right to file a statement setting forth what you think is correct and why you disagree with the company s information. Your supplementary statement's will be placed with your file, and anyone reviewing the disputed information will be made aware of the statement's.

Q. Who has access to information about me?
A. The information collected is kept by the company. it can be used in connection with issuing, servicing and continuing insurance policies, and processing claims. With your prior authorization certain persons or organizations may obtain your information, they are:

  • Persons performing a business function for the company, e.g. auditors.
  • Your agent or broker.
  • Insurance investigators and support organizations, other insurance companies with respect to an insurance transaction involving you.
  • Independent claims adjusters.
  • Actuarial or research organizations conducting statistical or research studies; however, they must agree not to identify any individual in the report.
  • Other companies with which your company is affiliated.

Finally, it may be given to persons or organizations for marketing purposes. However, you may indicate in writing if you do not want the information to be disclosed for such purposes. You may do this when you apply for coverage's.

Q. Can an insurance company cancel my policy?
A. Generally, a company is required to offer to renew your policy contingent upon premium payment. However, if the company is not renewing your policy, it must mail or deliver a notice of non-renewal to you at your last known address, at least 20 days before the end of the policy period (see glossary of terms) date. The non-renewal notice will state that, upon your written request, the company will give you the reason for non-renewal. You must make your request not later than one month following the expiration of the policy period.

Q. How long do plans pay a benefit?
A. There are many different plans with different options on this. The best plan would be one that will replace the lost income until you are 65 years of age. Any other will not meet the demands of your financial obligations.

Q. Do I have to pay any penalty if I cancel my insurance in the middle of the term?
A. Generally, if the policyholder prematurely initiates a cancellation, the premium would be calculated on a short-rate basis whereby part of the unearned premium is being retained by the company to cover administrative expenses. However, some companies may calculate the premium on a pro-rata basis. Read your policy contract to find out the cancellation provisions of the company.

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